Privacy policy

Welcome to the House of Ko website. Your privacy is important to us. This Privacy Policy explains how House of Ko collects, uses, and protects your personal information when you visit or shop from our website. 

1. Information We Collect 

When you use our website, we may collect the following information: 

  • Name 

  • Phone number 

  • Email address 

  • Shipping and billing address 

  • Payment details (processed securely through payment gateways) 

  • Order history 

2. How We Use Your Information 

We use your information to: 

  • Process and deliver your orders 

  • Provide customer support 

  • Send order updates and shipping notifications 

  • Improve our website and shopping experience 

  • Share promotional offers, discounts, and updates (only if you opt in) 

3. Payment Security 

All payments are processed through secure third-party payment providers. House of Ko does not store your card or banking information. 

4. Cookies 

Our website may use cookies to improve browsing experience, remember preferences, and analyse website traffic. 

You may disable cookies through your browser settings if preferred. 

5. Sharing of Information 

We do not sell or rent your personal information to third parties. 

Your information may only be shared with: 

  • Shipping partners 

  • Payment gateways 

  • Service providers required to operate our business 

6. Data Protection 

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. 

7. Children's Privacy 

House of Ko sells kidswear products but does not knowingly collect personal information from children directly. 

8. Your Rights 

You may request to: 

  • Access your personal data 

  • Correct inaccurate information 

  • Delete your account information 

  • Unsubscribe from marketing communications 

9. Policy Updates 

House of Ko may update this Privacy Policy at any time without prior notice. Updated policies will be posted on this page. 

10. Contact Us 

For any privacy-related questions, please contact: 

House of Ko 

Email: houseofkodkmn@gmail.com

Phone: +91 98946 73766