Privacy policy
Welcome to the House of Ko website. Your privacy is important to us. This Privacy Policy explains how House of Ko collects, uses, and protects your personal information when you visit or shop from our website.
1. Information We Collect
When you use our website, we may collect the following information:
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Name
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Phone number
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Email address
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Shipping and billing address
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Payment details (processed securely through payment gateways)
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Order history
2. How We Use Your Information
We use your information to:
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Process and deliver your orders
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Provide customer support
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Send order updates and shipping notifications
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Improve our website and shopping experience
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Share promotional offers, discounts, and updates (only if you opt in)
3. Payment Security
All payments are processed through secure third-party payment providers. House of Ko does not store your card or banking information.
4. Cookies
Our website may use cookies to improve browsing experience, remember preferences, and analyse website traffic.
You may disable cookies through your browser settings if preferred.
5. Sharing of Information
We do not sell or rent your personal information to third parties.
Your information may only be shared with:
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Shipping partners
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Payment gateways
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Service providers required to operate our business
6. Data Protection
We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
7. Children's Privacy
House of Ko sells kidswear products but does not knowingly collect personal information from children directly.
8. Your Rights
You may request to:
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Access your personal data
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Correct inaccurate information
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Delete your account information
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Unsubscribe from marketing communications
9. Policy Updates
House of Ko may update this Privacy Policy at any time without prior notice. Updated policies will be posted on this page.
10. Contact Us
For any privacy-related questions, please contact:
House of Ko
Email: houseofkodkmn@gmail.com
Phone: +91 98946 73766