Shipping policy

Thank you for shopping with House of Ko. 

1. Order Processing 

Orders are typically processed within 1–3 business days after payment confirmation. 

Orders placed on weekends or holidays may require additional processing time. 

2. Shipping Timeline 

Estimated delivery timelines: 

  • Metro Cities: 3–5 business days 

  • Other Locations: 5–8 business days 

Delivery times may vary during sales, festive seasons, or unforeseen circumstances. 

3. Shipping Charges 

Shipping charges, if applicable, will be displayed during checkout. 

Free shipping may be available on selected orders or promotional offers. 

4. Order Tracking 

Once your order is shipped, tracking details will be shared via SMS, email, or WhatsApp. 

5. Delivery Delays 

House of Ko is not responsible for delays caused by: 

  • Courier partners 

  • Natural disasters 

  • Weather conditions 

  • Public holidays 

  • Incorrect shipping details provided by customers 

6. Incorrect Address 

Customers are responsible for providing accurate shipping information. House of Ko will not be liable for failed deliveries due to incorrect addresses or contact details. 

7. Damaged Packages 

If you receive a damaged package, please contact us within 24 hours of delivery with photos of the package and product. 

8. Contact Us 

House of Ko 

Email:  houseofkodkmn@gmail.com

Phone: +91 98946 73766